Gender Pay Gap Reporting


Within The Exclusive Services Group Ltd we are committed to ensuring that we comply in the governance of our business and within our industry. Given the requirement to complete and submit our internal Gender Gap Review, we confirm that we have fully complied as required. We have also completed the review from a values and people aspect in ensuring that we remain successful as a business based not only on the quality of our people but also ensuring that we have the right candidate for the correct role and that this is reflected in rewarding the team appropriately & correctly. Whilst this approach is covered within our values and policies, it is an opportunity to review in line with a process of external verification and that such verification supports our approach as being legally and morally compliant.

It is therefore only correct to confirm that we comply with current legislation in relation to pay rates as a minimum requirement.

Our team and their individual and collective qualities are our business and it is important that they are aware and understand that we are transparent in compliance. It is also good to confirm that in terms of our senior structure our Board of Directors enjoy a 50/50% split between female and male members as does our Senior Management Team which operates with exactly the same ratio.

Both now and in the future, The Exclusive Services Group Ltd inclusive of Exclusive Contract Services Ltd and Brayborne Facilities Services Ltd will continue to follow both the approach and our stated policies which are reviewed annually.


Jim Melvin

Group CEO

These statistics are presented as at 5th April 2017.

Brayborne Pay gap data

Brookfield Community School Contract Re- Awarded

Brayborne are pleased to have been re- awarded the contract for Brookfield Community School & Language College for a further 3 years.

The success is a testament to the hard work of the on site cleaning team and area management.

Brayborne held a tea party for the staff to thank the them, and present the supervisor with an achievement award. (See photos below)


Brayborne continue their success within the Public & Private Sectors.

Brayborne are pleased to announce the following awards within the Public Sector during the second half 2016:


Central Bedfordshire College

Old Basing Infant School

Strode’s College

King Alfred’s Academy

Newbury Education


Brayborne have also been successful within the Private Sector with the addition to their current portfolio of:


Reading Scientific Services Limited

Classic Fine Foods

Nep UK

Louis Berger (UK) Ltd


We are also extremely proud to have retained Kendrick School and Swindon Academy.

Brayborne continue their success within the Public & Private Sectors.

Brayborne are pleased to announce the following awards within the Public Sector during the first half 2016:

South Down College

Winchester City Council

Finchley Catholic School

Christs School

Bishops Ramsey School

Central Bedfordshire College

Old Basing School

Dove School

Carlisle School

Kennet School’s Trust

Preston Candover Primary School

Russell School


Brayborne have also been successful within the Private Sector with the addition to their current portfolio of :

Imagine Communications


Molecular Devices

Epson Computers



Sports Travel & Hospitality

Dyson – Oxford Street

Pep & Co


We are also extremely proud to have retained Oakbank School in Reading for a further three years.

Brayborne wins new cleaning contracts in schools across the south of England


Brayborne Facilities Services, one of the leading contract cleaning companies, has won two new cleaning contracts in schools across the south of England, strengthening the company’s presence in the specialist education sector.

Brayborne Facilities Services provides cleaning and facilities services across the south east of England, including daily and specialist cleaning services in offices, shopping centres and schools. With over 1,000 employed staff, the company offers a broad range of facilities services through trusted partner companies, as well as its core cleaning services.

The cleaning contracts are for schools across Hampshire and Surrey and all contracts are initially for three years. The schools are

-          Richmond Adult Community College, Richmond, Surrey is a further education college running over 1900 course in a wide range of subjects from basic skills to postgraduate level. The new cleaning contract starts on 1st October 2015.

-          Court Moor School, Fleet, Hampshire is a secondary school for 11-16 year olds. The new cleaning contract runs from 1st November.

Beverley Mason, Business Development Manager of Brayborne Facilities Services said: “We have worked in the education sector for many years and are very pleased to that our positive track record of working in schools is being endorsed through the awarding of these new contracts.”

Court Moor School

Court Moor School


Richmond School

Richmond School

Brayborne re-awarded cleaning contract with Eastleigh College & Quilley School of Engineering for third time since 2001


Brayborne Facilities Services, one of the leading contract cleaning companies, has been re-awarded the cleaning contract for Eastleigh College & Quilley School of Engineering.

With a strong presence across the south of England in the specialist education sector, Brayborne Facilities Services has been working with Eastleigh College & Quilley School of Engineering delivering specialist and regular cleaning services.

Both the college and school are based in Eastleigh, Hampshire. Eastleigh College is a community college of further education providing training to school leavers and students returning to education. Quilley School of Engineering is a secondary school with a broad curriculum and a specialist focus on engineering subjects.

Beverley Mason, Business Development Manager of Brayborne Facilities Services said: “We have worked in the education sector for many years and are very proud to have secured another contract with the college and school. We have developed a very good working relationship with our client and our employees who work at both locations and have a full understanding of the college and school and how they operate.”

“This re-award is a testament to our site team especially the site supervisor Mary Cavill      who has been in place since October 2011,” added Beverley.

“We very much look forward to continuing to work in partnership with Eastleigh College and Quilley School of Engineering,” added Beverley. “The contract endorses our positive track record of working in schools and colleges across the south of England.”

Eastleigh College 2

Brayborne Facilities Services demonstrates sector leadership by making commitment to Living Wage


Brayborne Facilities Services has demonstrated sector leadership by making a commitment to the Living Wage for its staff and becoming a Recognised Service Provider.

In a sector that has often seen poor pay and conditions, Brayborne is actively securing the support from all of its clients to meet their objectives in paying a fair wage for a fair day’s work. The Living Wage campaign has been running for nearly ten years and has lifted over 45,000 people out of poverty. Set independently and updated annually, it commits companies to an hourly rate of pay based on the cost of living in the UK and is currently set at £7.85 an hour in the Thames Valley area.

Brayborne is one of the leading contract cleaning and facilities services companies in the south-east of England with all staff employed directly and working on major contracts in offices, shopping centres, schools and colleges. As a Recognised Service Provider working with the Living Wage Foundation, Brayborne is one of over 850 responsible employers in the UK who are working towards raising the living standards of people who are on the low paid threshold.

Mairi Berryman, Commercial Director at Brayborne Facilities Services explained: “Our employees work extremely hard and we believe that their pay should reflect this. We already have terms of employment for our staff that are some of the best in the industry and as a result our staff retention is high and there is reduced absenteeism – happy employees work better and are prepared to go the extra mile. The benefits are then seen clearly by our clients.”

Boehringer Ingelheim, a leading pharmaceutical company based in Bracknell, is one of the first of Brayborne’s clients to support the Living Wage objectives. Tom Ryan, Head of General Services at         Boehringer Ingelheim commented: “I’m proud that Boehringer Ingelheim is supporting the Living Wage. We recognise that we have a strong reliable team of hard working staff from Brayborne who deliver a very high standard of service every day, and we felt it fair to recognise this valuable contribution through increased wage rates. Staff were delighted to hear this and they are now amongst the highest paid cleaning operatives in Bracknell.”

A GP practice in Basingstoke, Oakley & Overton Partnership, has awarded a new cleaning contract to Brayborne starting on the 1st June and agreed to pay a Living Wage to staff. Sally Bown, Practice Manager, said: “Previously our cleaning operatives had been paid the minimum wage of £6.50 per hour, but on discussion with Brayborne we appreciated the importance of a rise to a fairer rate and have agreed to pay the Living Wage.”  Brayborne submitted two quotations at competitive and Living Wage rates – the other costs of the contract remained the same in both.

As part of their commitment to the Living Wage, Brayborne will now provide two quotes for all tenders. The client will decide which wage rate to pay but will always understand the difference and the reasons and the importance of rewarding hard working staff fairly for the high level of service that Brayborne provides.

Mairi continued: “We are delighted to uplift the wage for our conscientious staff to a much fairer living wage. Many more employees in the industry deserve the same consideration.”

To find out more about becoming an accredited Living Wage Employer, or to work together with the Living Wage Foundation as a Recognised Service Provider, please visit  

Brayborne team goes the ‘extra mile’ to become Finalist in Golden Service Awards 2015

Founded in 1991, the prestigious Kimberley-Clark Professional Golden Service Awards are the biggest Awards for the cleaning industry. The 2015 Awards will attract over 500 attendees at the Awards Dinner on 23 October in London Hilton Hotel on Park Lane when the winners will be announced. Brayborne has become a Finalist for the ‘Large Education Establishment’ category for the Woodlands Community College which is a co-educational facility for 11-16 year olds, specialising in science and engineering, which opened in the current buildings in 2003.

This ethos of going the ‘extra mile,’ is being rewarded for this small dedicated team of cleaners from Brayborne Facilities Services providing daily cleaning in all areas of the school including classrooms, art, design and technology rooms as well as science labs and IT suites.

Brayborne Facilities Services is one of the leading contract cleaning companies in the south east of England holding many substantial cleaning contracts in the specialist education sector across the region. The company directly employs over 850 staff delivering daily site specific services to large corporate offices, shopping centres as well as education facilities.

Woodlands.283Leading the Brayborne team at Woodlands is Shaneem Moss who is the Manager responsible for all 3 of the Interserve Schools in Southampton. Shaneem works closely with all 3 sites ensuring that they receive a high quality service at all times. Pam Warner is the dedicated Site Supervisor at Woodlands and works closely with the college and Interserve Facilities Management staff on a daily basis as well as managing the cleaning team. The college also benefits from having Della Munday the daytime housekeeper on site, to ensure that the school remains clean and tidy throughout the day.

“The cleaning team take pride in the work that they do,” said Jenny Edwards, Business Manager at Woodlands Community College, Southampton. “They are always willing to go over and above what is expected of them and they make the college look fantastic. As a school we have regular events such as parent’s evenings and open days and we often host important visitors. Ofsted inspections give a snapshot of all aspects of the school including the appearance and cleanliness. Brayborne has helped us to create an excellent first impression and when I walk around Woodlands I can take pride in what I see. We always get comments from outsiders on how lovely the school looks and that is all down to the hard work of the cleaners. They are always willing to put in an extra effort for special occasions.”

“We are very pleased that Brayborne have become Finalists for these prestigious Awards,” concluded Jenny. “The cleaning team follow the example set by Shaneem and Pam who have an excellent work ethic and exceptional standards. They aren’t afraid to give 110% to make sure the school is a great environment for pupils and teaching staff alike.”

Woodlands team 2 2

Brayborne wins contract for cleaning & window cleaning services with Crown Agents in Sutton


Brayborne Facilities Services, one of the leading facilities services companies, has won a new contract for cleaning and window cleaning services with Crown Agents based in Sutton.

The contract, valued in excess of £70,000 per annum, started on 2nd March 2015. Brayborne will be providing daily office cleaning and window cleaning services.

Crown Agents is an international development company that partners with governments, aid agencies, NGOs and companies in nearly 100 countries. Taking on clients’ fundamental challenges, they make lasting change to the systems and organisations that are vital for people’s well-being and prosperity. The company has offices in locations across the world with their headquarters in Sutton, Surrey.

Brayborne Facilities Services has a strong presence across the south of England and provides daily and specialist cleaning services to offices, shopping centres and schools. With over 1,000 employed staff, the company offers a broad range of facilities services through trusted partner companies, as well as its existing core cleaning services.

Beverley Mason, Business Development Manager of Brayborne Facilities Services said: “We are very pleased to win this new contract with Crown Agents and will work with them to deliver quality cleaning services in their head office.”

Brayborne Facilities Services supports local communities

Working closely to support the local communities in which they are based is at the heart of the Brayborne caring ethos.

Priding itself as a caring company Brayborne Facilities Services, one of the leading contract cleaning companies, has some of the best conditions of employment for its staff in the industry and has established an enviable reputation as an honest, caring and trusted partner for its customers.

Our House in Wokingham

Our House in Wokingham

“Supporting the communities in which we work is an integral part of our caring ethos,” said Beverley Mason, Business Development Manager at Brayborne.

In the building next to Brayborne’s head office in Wokingham is an award winning charity called Building for the Future. ‘Our House’ is a place where disabled children and their families are able to meet, find support and information, access therapies, make friends, and have fun! Brayborne sponsors the chill out room.

Against Breast Cancer held its fundraising Spinathon event at The Park Club on Milton Park, Abingdon on 26th February 2015, an event that was sponsored by Brayborne and attended by many companies from across the area.  The charity’s main aims are to fundraise and raise awareness of their research (especially new projects with the University of Oxford), to meet corporates and individuals, to grow the support of the charity and network amongst people who want to support the charity in their end goal of finding a vaccine against breast cancer.

Spinathon in February 2015

Spinathon in February 2015

Brayborne also entered two teams into the Spinathon. “We had a great day,” said Beverley, “although we were put through our paces. We enjoyed working as a team and the atmosphere was amazing.”

Kelly Gibson, Corporate Fundraiser at Against Breast Cancer commented:  “Without generous companies like Brayborne Facilities Services sponsoring our events we wouldn’t be able to hold them.  As a small charity we like to work with empathetic partners who help us create awareness and raise funds to continue our ground breaking research, working with organisations who fully embrace our vision – for ‘a Future Free of Breast Cancer’.”

One of the founders of Brayborne in 1986 was Simon Berryman, who passed away suddenly in 2011. In his memory, and to raise money for various local charities, an annual Golf Day is held in May at Bearwood Lakes Golf Club.

“It is important for us to be actively involved in our local community,” continued Beverley. “We support at a corporate level and also individual staff put time and energy into specific fundraising projects.”

“We also take pride in going the extra mile for our customers to exceed expectations in the delivery of Facilities Services,” concluded Beverley. “We carry this through to our support and involvement with our local communities and by supporting our customers through active fundraising. The caring ethos is a core value for all aspects of our business.”